In case you are facing any difficulties with the Ticketing System, please send an email to: tickets@rhinocharge.or.ke
Yes. The General Rules of the event can be found at the Camping Do’s & Don’ts section
If an ADDITIONAL vehicle pass is required after the ticketing portal has closed it can be purchased at the venue at 150% of the cost of the vehicle passes purchased through the ticketing portal. Purchases can ONLY be made by MPESA.
No, it is not linked to a specific car/number plate but can only be used once to access the venue. Please however make sure that the person who made the Vehicle Pass booking comes to the Rhino Charge with their ID and the voucher to redeem the Vehicle Pass voucher at the entrance. Please note that the Vehicle Pass is not refundable.
The Vehicle Pass donation was implemented to benefit the local host community of the Rhino Charge, and the donation goes directly to the community project fund. The money is then used for community projects, such as the construction of school classrooms or the installation of a borehole.
All Vehicles entering the Rhino Charge venue are required to purchase a Vehicle Pass sticker through the Rhino Charge Ticketing Portal at a rate of:
- KES 12,000/- for vehicles with 6 or less seats
- KES 15,000/- for vehicles with 7 or more seats as well as any trucks
Please note that the Vehicle Pass sticker MUST be displayed on the windscreen of any car that enters the Rhino Charge venue. If any vehicle is discovered not displaying a sticker, they will be fined twice the normal rate. The Vehicle Pass can be purchased only through the online ticketing system. The voucher that you will receive will allow you to collect your Vehicle Pass sticker at the entrance to the Rhino Charge venue. Please note that the Vehicle Pass is not refundable.
Yes. Children under 18 years of age can be added to an individual/adult booking. Please note that a maximum of 3 children can be added per individual/adult booking. The burden of proof for the age of a child (anyone under 18 years) is the responsibility of the adult who made the booking to provide (i.e. copy of birth certificate/passport).
Please note that all children coming to the event need to be registered under their parent/guardian’s profile in the ticketing system and must bring their I.D./Passport to the venue.
No. Each adult must create their own Rhino Charge Account. Only a dependant, i.e. a child under 18 years old can be added to an individual/adult booking. Please note that a maximum of 3 children can be added per individual/adult spectator booking. To make an individual/adult booking you must be over 18 years. The burden of proof for the age of a child (anyone under 18 years) is the responsibility of the adult who made the booking to provide (i.e. copy of birth certificate/passport).
Yes, you MUST bring your I.D. to the Rhino Charge venue, the same one you used to make the booking; otherwise, you will not be allowed to enter the venue. This is necessary to make sure that:
- Your Entry Voucher belongs to you
- Your Vehicle Pass voucher belongs to you
- Your accommodation booking belongs to you
Please note that all children must also bring their I.D./Passport to the venue.
The Rhino Charge ticketing system works like an airline ticketing system. This means that Entry Vouchers are personalised and linked to your I.D. and only the person who has booked and paid for their Entry Voucher will be allowed to enter the venue. For this reason, Entry Vouchers are not transferable or refundable.
Entry Voucher donations for the Rhino Charge are available at the following rates:
0 – 5 years = free entry
6 – 11 years = KES 2,000
12 years and above = KES 4,000
Please note that Entry Vouchers are not transferable or refundable.
Payments on the Rhino Charge ticketing portal can be made through:
- M-PESA
- Visa
- Mastercard
Anyone who wants to come to the Rhino Charge has to purchase an Entry Voucher which donates to the community project fund. This has become necessary due to the growing popularity of the event which has put the host communities and their land under increasing environmental pressure. By introducing a ticketing system, the organisers aim to make the Spectator Camp more attractive to responsible spectators by improving the spectators’ experience as well as improving the administration of the event.
The Rhino Charge Ticketing Portal is the official, and only, website through which spectators who want to come to the Rhino Charge must book and pay for:
- An Entry Voucher donation (one ticket per adult)
- Vehicle Pass donation
- Accommodation from accredited camp operators
PLEASE TAKE NOTE:
- Entry Voucher donations are sold on a first come – first served basis
- A maximum of 750 persons will be admitted into the spectator camp
- No sale of Entry Voucher donation at the venue (only online)
- Once purchased Entry Voucher donations are not transferable or refundable
- Accommodation bookings for the spectator camp can only be made through the Rhino Charge ticketing portal. If you buy accommodation from any other place / third party you do so at your own risk and will be denied entry. Be cautious of scammers.
Please note that there are strictly no exceptions and until you have paid for your Entry Voucher donation, your Vehicle pass donation, and accommodation you do not have entry to the Rhino Charge.
No. Entry access and accommodation packages for the Rhino Charge are ONLY available for purchase through the Rhino Charge Ticketing Portal once it opens. Please do NOT attempt to come to the venue if you have not purchased the said items in advance, as you will not be granted access to the venue. Strictly no exceptions!
The Rhino Charge competition car does not need a Vehicle Pass to access the venue. If the competition car is being carried on the back of a lorry/truck the lorry/truck will still require a Vehicle Pass to access the venue.
Yes, this is designed to limit the further growth of the event – not just in regard to spectators, but across the board – to allow for better administration and principally to ensure that the event remains environmentally friendly, safe, and sustainable.
Please note that the limited tickets are reserved for SPECTATORS only.
Yes, the venue and access to it tends to be on harsh terrain. Some 4WD experience would be ideal.
For the event, Rhino Charge comes with a medical facility and doctors to assist with any medical emergencies that may arise during the course of the event.
In the aim to reduce the use of paper, we would like to discourage you from printing out your vouchers, but rather suggest that you save it to your phone before leaving for the venue. Note we can’t 100% guarantee mobile phone signal at check-in so it is important that you download it and save it to your phone before you leave an area with phone signal.